Union Minister of Electronics and Information Technology Ashwini Vaishnaw today said the government is “in touch” with Microsoft regarding the global outage that has affected multiple sectors across the world.
In a post on X, the Minister also said the reason for this outage has been “identified” and updates have been released to resolve the issue.
“NIC network is not affected,” Mr Vaishnaw said, referring to the National Informatics Centre’s (NIC) Information and Communication Technology (ICT) network, NICNET, which is a pan-India communication network that provides services to the central government, state governments, union territories, districts, and other government bodies.
MEITY is in touch with Microsoft and its associates regarding the global outage.
The reason for this outage has been identified and updates have been released to resolve the issue.
CERT is issuing a technical advisory.
NIC network is not affected.
— Ashwini Vaishnaw (@AshwiniVaishnaw) July 19, 2024
He also said the Indian Computer Emergency Response Team (CERT) is issuing a technical advisory.
In its advisory, the CERT said it has been reported that “Windows hosts related to Crowd strike agent ‘Falcon Sensor’ are facing outages and getting crashed due to recent update received in the product.
“The concerned windows hosts are experiencing a ‘Blue Screen of Death (BSOD)’ related to Falcon Sensor,” the advisory added.
The issues occurred in the latest update of CrowdStrike and the changes have been reverted by the Crowd Strike Team, the CERT said.
It also said if hosts are still crashing and unable to stay online to receive the Channel File Changes, the following steps can be used as work around for this issue: Boot Windows into Safe Mode or the Windows Recovery Environment Navigate to the C:WindowsSystem32driversCrowdStrike directory Locate the file matching “C-00000291*.sys”, and delete it. Boot the host normally.
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